Tour Booking
Booking is
completed after you filled all section of "Booking Resuest Form"
«
We will reply to you by e-mail after we get your booking request.
¦@Notice@¦
If you don't receive any contact
from us 3 days after you book the tour, Please call or e-mail to us as soon as
possible. |
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Payment on the date of your tour is allowed.
We accept cash and credit card.
Cancellation
We charge cancellation fee
for your cancels.
| 8 days before |
7 to 2 days before
|
One day before
|
Tour day
|
none
only service charge of bank
|
20%
|
50%
|
100%
|
Tour Conditions
Please make sure that you real all sentences.
We might reject the client because of the parson's condition.
Especially
Drunk.
Tours may be cancelled for reasons beyond our control, such as thunderstorms or snow. Such a decision will be made the day before and the reservation holder will be notified. However, if the tour is cancelled on the day of the tour due to the guide's decision, transportation expenses to the meeting place will be borne by the customer.
If you change the tour date, we charge a compensation fee. (until 2days
before the tour=\500/one day before=\1,000/Tour date=not allowed) Those
changes must be made during our open hours (9:00am-7:00pm) by e-mail or
phone. We cannot guarantee the availability of seating if dates are changed.
If you are
more than ten minutes late to the tour's departure point then your reservation
maybe auto canceled to preserve the itinerary. We will be waiting at the
starting point ten minutes prior to the starting time, please ensure that you
have enough time to arrive.
Make sure before book.
If there is a water released from a gate further upstream,
we will go up one level and wait for the change to finish before proceeding.
If there is a rare prolonged change in water level,
the activity may be canceled on the day.
if the tour is cancelled on the day of the tour due to the guide's decision or
water level increased reason, transportation expenses to the meeting place will be borne by the guest.
The water gate is controlled by the government and we can not have information until on the day.